Privacy Policy

Last Updated: March 2026

Zachariah Frank ("I," "me," or "my") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how I collect, use, disclose, and safeguard your information when you visit my website or use my services.

Please read this Privacy Policy carefully. By using my website or services, you consent to the practices described in this policy.

1. Information We Collect

Personal Information You Provide

I collect information that you voluntarily provide when you:

• Fill out a contact form or request a quote
• Call or email me
• Sign up for SMS text messages
• Use my handyman and home services

This information may include:

Type of Information	Examples
Contact Information	Name, email address, phone number, mailing address
Property Information	Property address, project location, site details
Service Information	Service requests, project details, timeline requirements
Communication Records	Emails, text messages, call records

Automatically Collected Information

When you visit my website, I may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on pages
• Referring website

2. Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the website recognize your device and remember certain information about your visit.

How I Use Cookies

My website may use the following types of cookies and tracking technologies:

Type	Purpose
Essential Cookies	Required for the website to function properly (e.g., form submissions, page navigation)
Analytics Cookies	Help me understand how visitors interact with my website (e.g., pages visited, time on site)
Advertising/Tracking Cookies	Used to deliver relevant advertisements and track the effectiveness of marketing campaigns
Third-Party Cookies	Set by third-party services embedded on my site (e.g., form providers, analytics platforms)

Third-Party Tracking

My website may use third-party services that collect, monitor, and analyze visitor data, including but not limited to:

• Google Analytics: Tracks website traffic and user behavior to help improve the site experience
• Meta (Facebook) Pixel: Tracks conversions from ads and builds targeted audiences for future advertising
• GoHighLevel / LeadConnector: Powers contact forms and tracks form submissions for lead management

These third-party services may use their own cookies and tracking technologies. I encourage you to review their respective privacy policies for more information.

Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies
• Delete all cookies when you close your browser

Please note that blocking or deleting cookies may affect the functionality of certain features on my website.

3. How We Use Your Information

I use the information collected to:

• Respond to your inquiries and provide requested services
• Send appointment confirmations and service updates
• Send SMS text messages (with your consent)
• Schedule and manage home repair and maintenance projects
• Improve my website and services
• Comply with legal obligations
• Communicate with you about promotions and offers (with your consent)

4. SMS Text Messaging

What I Collect: When you opt in to SMS messaging, I collect your mobile phone number.

How I Use It: I use your phone number to send you:

• Responses to your service inquiries
• Appointment reminders and confirmations
• Service updates and status notifications
• Promotional messages (only if you've opted in to marketing)

Opting Out: You can opt out at any time by replying STOP to any message. You will receive a confirmation and no further messages will be sent.

No Sharing: I do not sell, rent, or share your phone number with third parties for their marketing purposes.

5. Information Sharing and Disclosure

I may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating my business (e.g., SMS platforms, email services), subject to confidentiality agreements
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect my rights, property, or safety, or that of my customers or others

6. Data Security

I implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of sensitive data
• Secure storage systems
• Limited access to personal information
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure. While I strive to protect your information, I cannot guarantee absolute security.

7. Data Retention

I retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When your information is no longer needed, I will securely delete or anonymize it.

8. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information I hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Opt out of marketing communications and SMS messages
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact me using the information provided below.

9. Third-Party Links

My website may contain links to third-party websites. I am not responsible for the privacy practices or content of these external sites. I encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

My services are not directed to individuals under the age of 18. I do not knowingly collect personal information from children. If you believe I have collected information from a child, please contact me immediately.

11. Changes to This Privacy Policy

I may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date at the top of this page. I encourage you to review this Privacy Policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or my privacy practices, please contact me: